Welcome to the website www.ztcloudoxy.com (the "Website") operated by Zhongtian Cloud Oxygen (Shenzhen) Health Technology Co., Ltd. ("ZTCLOUDOXY," "we," "us," or "the Company").
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (the "Terms"). If you do not agree to any part of these Terms, please stop using this Website immediately.
These Terms constitute a legally binding agreement between you and ZTCLOUDOXY. These Terms apply together with our Privacy Policy; please read both documents.
This Website is intended to provide the following services:
We reserve the right to modify, suspend, or terminate all or part of this Website at any time without prior notice. We will make reasonable efforts but do not guarantee continuous availability of the Website.
When using this Website, you agree to comply with the following rules:
If a user violates the conduct rules above, ZTCLOUDOXY has the right to immediately terminate that user's access to this Website and reserves the right to pursue legal liability.
All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, videos, data compilations, software, and page layouts and designs, is the property of ZTCLOUDOXY or its content providers and is protected by Chinese and international intellectual property laws.
The following trademarks, names, and marks are registered or unregistered trademarks of ZTCLOUDOXY:
No person may use the above trademarks in any way without prior written authorization from ZTCLOUDOXY.
ZTCLOUDOXY grants you a limited, non-exclusive, non-transferable, revocable license to access and use this Website for personal, non-commercial purposes. This license does not include:
When you submit any content through this Website, such as inquiry information, reviews, or feedback, you grant ZTCLOUDOXY a worldwide, non-exclusive, royalty-free, transferable license to use, copy, modify, display, and distribute such content for legitimate business purposes including product and service improvement and marketing.
We make every effort to ensure the accuracy of product descriptions, technical specifications, and images displayed on the Website. However, due to monitor color differences, continuous product improvement, and other factors, actual products may differ slightly from Website displays. Final product specifications are subject to actual delivery.
Product information shown on this Website does not constitute an offer. Product prices are subject to formal quotations provided by ZTCLOUDOXY sales representatives. Quotations are valid for 30 calendar days from the quotation date unless otherwise agreed in writing. We reserve the right to adjust product prices at any time, without affecting prices of confirmed orders.
An order is established only upon written order confirmation issued by ZTCLOUDOXY. We reserve the right to reject or cancel orders for the following reasons:
Specific payment methods, payment ratios, and account terms are subject to the sales contract signed by both parties. Overdue payments will incur late fees according to the contract.
Product delivery time, shipping method, and freight charges are subject to the order confirmation or sales contract. ZTCLOUDOXY will make reasonable efforts to deliver on time, but delays caused by force majeure or supply-chain interruptions do not constitute breach of contract. Risk transfers to the buyer when goods are delivered to the carrier.
ZTCLOUDOXY provides lifetime warranty service for all hyperbaric oxygen chamber products, with coverage as follows:
| Warranty Coverage | Description |
|---|---|
| Main chamber structure | Material and workmanship defects in TPU chamber bodies, metal frames, and structural components |
| Sealing system | Sealing components including sealing rings, zippers, and airtight connectors |
| Core components | Pressure control valves, safety relief valves, and core sensors |
| Control system | Software updates and system maintenance, free within 5 years from purchase |
ZTCLOUDOXY provides the following after-sales services:
You may apply for a return when the following conditions are met:
Refunds will be returned through the original payment method. Refund processing time is within 15 business days after receiving and inspecting returned goods. Freight responsibility depends on the reason for return: quality issues are borne by ZTCLOUDOXY; non-quality issues are borne by the buyer.
All content on this Website is for general reference and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Specific use of hyperbaric oxygen therapy should be conducted under the guidance of qualified medical professionals.
Research data, clinical results, and expert opinions cited on this Website reflect results under specific study conditions. Individual results may vary. ZTCLOUDOXY is not responsible for any decisions or actions taken by users based on Website information.
This Website is provided on an "as is" and "as available" basis. ZTCLOUDOXY does not guarantee that:
ZTCLOUDOXY hyperbaric oxygen chamber products are health-management devices. Statements on this Website about benefits of hyperbaric oxygen therapy are based on published scientific research and clinical data, but these statements have not been evaluated by the China National Medical Products Administration (NMPA) or the U.S. Food and Drug Administration (FDA), and are not intended to diagnose, treat, cure, or prevent any disease.
Before using a hyperbaric oxygen chamber, consult your healthcare provider, especially if you have untreated pneumothorax, certain lung diseases, upper respiratory infection, recent ear surgery, or are taking certain medications.
To the maximum extent permitted by applicable law, ZTCLOUDOXY and its directors, officers, employees, agents, and partners shall not be liable for:
In any case, ZTCLOUDOXY's total liability arising from these Terms or use of this Website shall not exceed the total amount you paid to ZTCLOUDOXY in the 12 months before the claim event or RMB 1,000, whichever is higher.
Some jurisdictions do not allow exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.
You agree to indemnify and hold harmless ZTCLOUDOXY and its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses, including reasonable attorney fees, arising from:
This Website may contain links to third-party websites or services. These links are provided only for your convenience and do not represent ZTCLOUDOXY's endorsement or recommendation of the content, products, or services of those third-party websites.
ZTCLOUDOXY is not responsible for any third-party website content, privacy policies, or operations. You access third-party websites at your own risk, and we recommend reading their terms of use and privacy policies before visiting.
ZTCLOUDOXY shall not be liable for delayed or failed performance caused by force majeure events, including but not limited to:
When a force majeure event occurs, ZTCLOUDOXY will make reasonable efforts to mitigate the impact and notify affected customers within a reasonable time.
The formation, validity, interpretation, and performance of these Terms shall be governed by the laws of the People's Republic of China, excluding the laws of Hong Kong, Macau, and Taiwan.
Any dispute arising from these Terms or this Website shall first be resolved through friendly negotiation. The negotiation period is 30 calendar days from the date the dispute arises.
If negotiation fails, either party may submit the dispute to the Shenzhen Court of International Arbitration under its then-effective arbitration rules. The arbitration venue shall be Shenzhen, China, and the arbitration language shall be Chinese. The arbitral award shall be final and binding on both parties.
For users outside mainland China, if local law provides more favorable consumer-protection provisions, those provisions shall apply within their applicable scope. For EU users, these Terms do not affect your statutory rights under consumer protection regulations.
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be modified to the extent necessary to make it valid and enforceable, or if modification is not possible, it shall be removed from these Terms. The validity and enforceability of the remaining provisions shall not be affected.
ZTCLOUDOXY's failure to exercise or enforce any right or provision in these Terms does not constitute a waiver of that right or provision.
ZTCLOUDOXY reserves the right to modify these Terms of Use at any time. Modified Terms take effect immediately when posted on this page. We will notify you of major changes by:
Your continued use of this Website after changes to the Terms constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, please stop using this Website.
If you have any questions or comments about these Terms of Use, please contact us through the following methods: